 |
Notify your insurance broker promptly
and follow their instructions. |
|
Keep an accurate record of what has
been said and done. e.g. Notes of important telephone calls
indicating the date and the name of the individual contacted.
|
|
Make reports promptly. Include incidents
that could result in a claim. |
|
In the case of an auto claim, if the
other party admits fault try to get the statement in writing
and signed by the other party. |
|
Follow the insurance adjuster's instructions. |
|
Don't try to be your own claims adjuster. |
|
Don't admit liability. |
|
Don't say you or your insurance company
will take care of the matter. |
|
Don't negotiate with a claimant. |
|
Don't reply to correspondence from
claimants. Acknowledge receipt of the letter and pass it on
to the insurance adjuster. |
